Customer Care

If you purchased SCAL 2 software from in the past, you have every right to continue using it with your Cricut (R)  Personal Cutter, Create, Expression, Cake or Cake Mini the following support links will be helpful to you.
In May 2011, worked with Craft Edge (the SCAL 2 developer) to ensure an easy, online system would remain in place to provide ongoing support for customers who might lose their SCAL 2 serial number or need to download SCAL 2 again due to a computer crash or new computer purchase. The Craft Edge system lets all SCAL 2 customers retrieve their SCAL 2 serial number and download the SCAL 2 installer file for Windows and Mac users.
SCAL 2 is no longer available for sale and SCAL authorized resellers and affiliates are not allowed distribute SCAL 2 after May 27th, 2011 because of a settlement Craft Edge entered into with Provo Craft. All SCAL 2 customers everywhere must use the Craft Edge online system for support.
Lost your SCAL 2 serial number?     
Get SCAL 2 Serial Number
Need to install or reinstall or SCAL 2 to your PC or Mac?
Download SCAL 2 for PC or Mac
Need to reset your SCAL 2 serial number because of a computer crash or activation problem?
Reset Your SCAL 2 Serial Number
Additional Helps
Because of bad information in chat rooms, some SCAL 2 users were concerned that the Cricut manufacturer could alter their cutting system's firmware and prevent the use of SCAL 2 software.  You are the only one who can change your Cricut Personal Cutter, Create, Expression, Cake or Cake Mini firmware. If you’re happily using SCAL 2 with your Cricut there is no need to update the firmware beyond the versions you see listed. 
  • Personal Cutter:  1.34
  • Create:  1.54
  • Cake Mini:  1.54
  • Expression:  2.35
  • Cake:  2.35